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26-year-old Woman gets $54,000 of Student Loan Debt Erased… Here’s How

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After graduating college, 26 year old Rhea Shannon was left with $56,000 in student loan debt. But now, thanks to one phone call,  Shannon can now move forward with her life debt-free.

I was at my desk on the phone and tears were coming down…I was like, ‘Is this really happening?

Luckily, when the call came, Shannon picked up the phone, because she had been dodging phone calls from numbers she didn’t recognize in a bid to avoid her creditors.
It was an overwhelming moment for Shannon, whose father had co-signed the debt and had been her biggest champion. In fact, Shannon’s going to college was such a big deal to him that he had re-enlisted in the Army to help pay for it. Shannon’s father later died while on active duty in Afghanistan during her senior year of college. The loss of her father broke Shannon’s heart in more ways than one.

Rhea shared her story with CNNMoney and within two hours after the story was published she got a phone call from Ashlynne Haycock at Tragedy Assistance Program for Survivors, also known as TAPS. Haycock called to offer Shannon the impossible: To wipe the entire debt.

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TAPS is a nonprofit group that helps people who have lost loved ones in the military. Haycock focuses specifically on education. Haycock too lost both of her parents, who were in the military. She felt an immediate connection to Shannon’s story. Usually, Haycock helps students by working with the Department of Veterans Affairs and private organizations. But when she heard that Shannon’s loans were through JPMorgan Chase (JPM), a TAPS partner, Haycock reached out to the bank immediately.

We sent them an email with a link to the story and they called us back within less than two hours,

Haycock said.

The debt was forgiven through JPMorgan Chase’s Military Survivor Program, which is always on the lookout for cases like Shannon’s. Since the program started in 2013, JPMorgan (JPM) has forgiven $4.3 million in student loans, car loans, mortgages, and credit card debt held by fallen service members.

Shannon can now move forward with her life debt-free. She is thankful that she got the college degree that mattered so much to her father. What’s next for Shannon? She’s still in shock that the dark cloud of debt is gone, but says she’s going to work on fixing her credit and saving for a house like her father taught her. Shannon says all she can think of now is to say: “Thank you God and thank you dad!”

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27 Comments

  1. YES Kimeasha Drysdale I SENT EVERYONE A MESSAGE LIKE I SAID I WOULD AND IF ANYONE NEEDS MORE INFORMATION SEND ME A MESSAGE AND THIS IS NOT A FORBEARANCE

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